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At VetLink, we believe that everyone deserves fast, reliable, and affordable internet access. No more dealing with slow speeds during peak hours or unexpected service interruptions. We've invested in cutting-edge technology to ensure that our users enjoy a seamless online experience, whether it's for work, entertainment, or staying connected with loved ones.
Transparency is at the core of our values. Say goodbye to hidden fees and confusing contracts. We offer straightforward pricing plans with no surprises. What you see is what you get, and our customer service team is always ready to assist you with any questions or concerns.
We understand that the digital landscape is constantly evolving, and we're committed to staying ahead of the curve. Our team is dedicated to continuous improvement, regularly upgrading our infrastructure and services to meet the ever-growing demands of the modern internet user.
Join us on this journey to redefine what it means to be an ISP. We're not just fixing industry complaints; we're setting a new standard for excellence in internet service. Welcome to a better, faster, and more transparent internet experience. Welcome to VetLink Internet.
We understand the importance of staying connected no matter where you are. That's why we're proud to offer expansive internet coverage, reaching most of Augusta and North Augusta to ensure you can enjoy fast and reliable connectivity wherever life takes you. Whether you're in the heart of the city or nestled in the outskirts, count on us to keep you seamlessly connected to the digital world.
Check Coverage in your AreaWe offer a simple set of 3 plans. There's no need to create confusion with tons of different options when the internet has been used the same way for years. We know what you need, and there's no games to be played. Choose the plan that best fits your needs.
We do not require a contract for service. You can pay as you go by paying a monthly fee prior to the service initiating. If you wish to ensure uninterupted service and lower monthly fees, we encourage an autopay method be set up in the billing portal.
VetLink supports all smart-home functions including Alexa, Google Home, Apple Home, and more. We have no restrictions on this type of usage and have no problem supporting their protocols.
We do support the use of Wifi Mesh devices if you feel the need to utilize this technology. We find that our Access Points are adequate for servicing our customers' homes, but offer flexibility where needed.
Shared services is not currently allowed under our Acceptable Use Agreement. This is due to the impact to service that can be experienced by trying to utilize wireless internet between unit walls. The service impact can slow down your experience as well as cause issues with intermittent connectivity. We suggest both of you going with the VetLink Essentials plan to ease the cost while getting the same great experience.
Currently we do a full installation including all required equipment to provide internet to our customers. This includes a wireless home router and access point within each tenant dwelling. We current offer wired and wireless access to the network for customer units.
We have been in the tech industry for over 20 years and understand the complexities required to maintain a high performing network. On top of that, we've been customers of Internet Providers for even longer. We know the pains our customers have felt and we understand what the market wants in response. We're here to provide that.
We're currently rolling out text-message, online chat, email, and phone support for all of our customers. Our goal is to respond to you with a real person as quickly as possible. We will work immediately to provide issue resolution, and when we can't, we'll schedule a visit to you by one of our techs as soon as time permits.
VetLink is currently rolling out publicly found Wireless Hotspots for our existing customers. This will come with a login portal when you access it and is only available in certain coverage areas. This access is at no additional charge to you.